Where Can You Get an Electric Scooter Repair?
What do you do if your e scooter breaks? It can be hard to find an electric scooter repair shop. As with many emerging technologies, the service sector hasn’t quite caught up with the product. Where can you go to get your electric scooter fixed?
Never fear! In this guide you’ll learn what your options are if you find yourself in need of a scooter repair.
Electric Scooter Repair Service Centers in This Article
Electric Scooter Repairs
If you put enough miles on your scooter, chances are you will have to do some type of maintenance. In fact, you can expect some type of repair every 550 miles or about 6.5 months of use, on average. Most likely it will be a flat tire or brake adjustment.
You can do most common repairs yourself if you have a maintenance-friendly scooter. Be aware that even some of the most common and popular electric scooter models are not maintenance friendly (e.g. Segway Ninebot models).
On the other hand, some of our favorite e scooters to ride, such as the EMOVE Cruiser, also happen to be some of the most repair-friendly models on the market, with abundant parts available online.
Do a little research before purchasing to find out how easy it is to do the most common electric scooter repairs like fixing flat tires, adjusting brakes, and tightening loose parts.
Routine Maintenance (An ounce of prevention…)
Doing routine maintenance on your electric scooter can prevent much bigger problems down the road. If you ride your scooter frequently, this should include checking the air pressure on pneumatic tires at least once a month and topping off when low. (See our guide on electric scooter tires.)
If your e scooter has disc brakes, you should wipe down the rotors with a little rubbing alcohol and a clean, damp cloth and let air-dry once a week to remove grit and road grime that can prematurely wear down brake pads. (What kind of brakes do you have? See here.)
Check your scooter for loose screws, especially around moving parts like folding stem locks and folding handlebar hinges.
Nearly all DIY repairs can be done with tools you already have around the house or in the car.
Read the Service Manual
We know, it’s boring and no one wants to read them. But they exist for a reason. If you don’t have a paper copy, you will likely be able to find your model’s manual on the manufacturer’s website.
YouTube is a DIY Goldmine
You can see RG’s guides to DIY electric scooter repair to learn how to fix some common problems.
You’ll also find a wealth of scooter repair content on YouTube, with video tutorials covering most major brands, models, and repair issues.
Below are just a few recommended channels from some top retailers and manufacturers. Although these channels focus on specific makes and models, they contain useful general information for all scooter owners.
- Voro Workshop. Official repair channel of Voro Motors. Filled with useful tips, tricks, and guides for basic repairs.
- Kaabo Official. Fixing one of the many awesome scooters made by Kaabo? Start here.
- Pure Electric: videos about repairing Pure scooters contain some good general info (including a guide to deep cleaning)
- Apollo Scooters. Great info for setting up and maintaining Apollo’s many models.
- Solar Scooters. Excellent channel from emerging makers Solar.
Because many electric scooter problems end up being relatively simple to fix (sometimes with a bit of guidance), you can seek advice in our forums if you get stuck. The RG Forums are teeming with experts and enthusiasts.
Ask your repair question in the RG forums (you’ll need to sign up to post, but it’s quick and painless).
Return to Distributor or Retailer
If you bought your electric scooter from a reliable distributor, you may be in luck. Depending on their policy and time since purchase, you can probably send it back for repair or replacement. If you’re doing research for an electric scooter purchase, then definitely make sure to check out the return policy and warranty information before buying.
Check Your Warranty!
Look for warranty information on major parts like the motor, battery, steering parts, and other components. The vast majority of electric scooter repairs are minor, but it’s good to have peace-of-mind coverage for these major parts as well.
In our experience, a retailer with a presence in your home country will provide better customer support. Large, overseas distributors on Alibaba or Amazon will not be able to support you as well due to prohibitively expensive shipping costs and a large volume of sales.
Most large general distributors, wherever they’re located, will not employ professional mechanics who do electric scooter repair. Sellers who specialize in electric vehicles will offer the best customer support and service because of their product knowledge and their in-house scooter mechanics.
Retailers With Premium Repair Shops and Customer Support
Below are three retailers who offer exceptional service and customer support for their electric scooters through their own repair shops in several major cities.
These manufacturer licensed shops perform warranty and non-warranty service on most electric scooter parts.
Voro Motors has service centers in Los Angeles, Brooklyn, New York, and Kapolei, Hawaii
The best electric scooter retailer and repair shop in Australia. Located in Melbourne. Learn more about EK’s repairs and servicing here.
Local Electric Vehicle Service Shops
While rare, independent local shops that fix a range of personal electric vehicles are popping up in many major cities. You might even be lucky enough to live near an electric scooter repair shop or a few independent scooter mechanics. If you’re not sure, a quick Google search for “electric scooter repair near me” should turn up anything nearby.
When all else fails visit your local bike shop. Some bicycle repair shops will perform scooter repairs, but the vast majority won’t touch them. Bike shops that also work on electric bicycles might be more inclined and less intimidated (or worried about liability).
Electric Scooter FAQ
Q: Is it hard to maintain an electric scooter?
A: Electric scooters require minimal maintenance: you should check the battery, brakes, and tires regularly. Additionally, keep the scooter clean and regularly inspect for any damages or wear and tear. For more information about maintenance and repair, see our post here.
Q: What accessories do I need for an electric scooter?
A: At a minimum, you should consider investing in a lock and a helmet for your electric scooter. Other accessories, such as reflectors, phone mounts, and headlights can be especially helpful as well. Learn more about scooter accessories at our post on the 10 Best Electric Scooter Accessories.
Q: How much does a good electric scooter cost?
A: Prices for electric scooters can range from as low as $300 for basic models up to several thousand dollars for performance scooters. Prices will vary based on range, speed, suspension, and other features. Generally, whatever your budget, you can find a great scooter at an affordable price.
Q: Do I need to wear a helmet when using an electric scooter?
A: Riding an electric scooter requires the same safety precautions as riding a bicycle; therefore, riders should always wear a helmet while operating an electric scooter. Different jurisdictions have different rules, so it is important to be aware of and follow the laws in your area. What kind of helmet should you get? See our guide to learn more about electric scooter helmets and visit the Rider Guide electric scooter helmet database.
Q: What is the best way to store an electric scooter?
A: The best way to store an electric scooter is to place it indoors in a cool, dry area. If the scooter needs to be kept outdoors, be sure to invest in a scooter lock for added security and try to keep your scooter covered and out of the rain.
Q: How far can an electric scooter travel?
A: The range of an electric scooter can vary depending on the model and battery life. An average electric scooter can travel between 10-20 miles before needing to be recharged.
Q: How long do electric scooter batteries last?
A: It depends on the battery size and manufacturer. Generally, the smaller the battery, the shorter the range. Some batteries can last up to 40 miles on a single charge, while others last only a few miles. Learn more about electric scooter batteries here.
Q: Are electric scooters legal?
A: Rules and regulations on electric scooters vary by city or state, so it is important to contact local authorities for more information. See this Comprehensive Electric Scooter Laws article to learn more about specific laws for every state in the U.S.
Q: Can you ride an electric scooter on the sidewalk?
A: This depends on the city or state regulations. Generally speaking, electric scooters should be ridden on bike lanes, trails, or roads with the flow of traffic. It is also important to make sure that you keep your electric scooter away from pedestrians and make sure it is not blocking any public pathways. See Comprehensive Electric Scooter Laws to find out where and when it might be safe and legal to ride on the sidewalk.
Q: Are electric scooters safe?
A: Most electric scooters are considered safe if ridden responsibly on roadways that allow them, and in accordance with the speed limits in your area. Additionally, wearing a helmet and other protective gear is always a good idea while operating an electric scooter. See our Ultimate Guide to Scooter Safety for more.
Q: Can electric scooters be used off-road?
A: Some electric scooters are designed for off-road use, but it’s important to check with the manufacturer to make sure the scooter is designed to handle off-road terrain.
Q: Is it safe to ride an electric scooter in the rain?
A: That depends on the scooter. Please see our post on Best Electric Scooters for Riding in the Rain to learn more about which scooters function best on wet roads and how to navigate bad weather on your scooter.